A building owner’s decisions about their roofing needs can be complicated by many factors. Madge Custom Roofing Ltd.’s professionals are experts at diagnosing your roofing needs, exploring your options, and working with you to design roofing solutions that work for your project.
Frequently Asked Questions
A properly installed torch-on roof typically lasts 15–20 years, depending on environmental conditions and maintenance.
Yes. Madge Custom Roofing Ltd. is fully licensed and insured. Our company has complete liability and hot application insurance and all of our workers have full WCB coverage.
Materials such as SBS torch-on membranes, standing seam metal, and architectural asphalt shingles are commonly used in Kelowna. Each is selected based on building type, slope, and expected exposure to heat, snow, and wind.
Yes, roofing work must comply with the BC Building Code and municipal permitting rules. Madge Custom Roofing Ltd ensures all required permits are obtained prior to installation.
A detailed pre-project inspection helps identify structural or material issues before work begins. This may include:
Visual review of shingles, membranes, or panels
Inspection of roof decking for softness or rot
Evaluation of ventilation and drainage systems
Moisture detection (infrared scanning for commercial roofs)
Confirmation of insulation condition and code compliance
All findings are recorded and used to guide project scope and material selection.
In most cases, a permit is required for complete roof replacements, particularly if structural changes are involved. Madge Custom Roofing Ltd handles permitting as part of the project coordination process.
Yes, under controlled conditions. Roofing during winter is feasible with specific materials and safety measures:
Cold-weather membrane systems like TPO, EPDM, and PVC may still be installed if ambient and surface temperatures meet manufacturer thresholds.
Metal roofing can proceed year-round with proper staging and snow removal.
Snow/ice safety measures and sealed working surfaces are required for crew safety.
Scheduling flexibility is often needed to avoid delays caused by freezing rain, snow accumulation, or unsafe wind conditions.
Yes, Metal roofs support various solar mounting systems, including clamps that attach without penetrating the surface, preserving water tightness.
Yes, it can be installed in cold temperatures, though dry and stable conditions are essential for proper adhesion.
Madge Custom Roofing Ltd. provides a 10 Year Workmanship Warranty on roofing installations. This is our guarantee to our valued clients. For more information, visit our warranty information page.
While metal may slightly reduce signal strength, proper interior placement of routers and antennae typically offsets this. Most users do not experience significant issues.
Yes, our team has experience working with property management companies and strata councils. All work is planned around occupancy schedules and strata compliance requirements.
Yes, the City of Vernon mandates permits for most roof replacement projects. Madge Custom Roofing Ltd handles permit coordination for each job.
Yes. Please call to schedule an appointment with one of our experienced estimators or fill out the form to request a free online estimate. After our inspection, we will provide you with a written proposal detailing our findings, options and cost.
Yes, with proper training, safety protocols, and fire-prevention measures, the installation process is managed safely.
Annual inspections are recommended to assess membrane integrity, flashing, and drainage systems.
Our estimators inspect the roof covering, the drainage systems, the flashing (around skylights, chimneys, and vent pipes), and the ventilation systems.
Yes, maintenance packages are available and can include seasonal inspections, debris clearing, membrane checks, and minor resealing. These services help extend the performance life of the roofing system.
Ventilation is incorporated through ridge vents, soffits, and gable vents. These components are integrated during installation to ensure passive airflow and moisture control.
Timelines vary based on material type and roof size. Most residential roof replacements are completed within 3 to 5 working days under normal weather conditions.
Lifespan depends on the material, installation quality, and maintenance frequency:
Asphalt shingles: 15–25 years.
Metal roofing (steel/aluminum): 30–50 years.
Torch-on or TPO membranes: 20–30 years with regular maintenance.
Severe weather, ice buildup, and UV exposure may shorten lifespan if not addressed through annual service.
We offer responsive scheduling for active leaks or storm damage. Temporary repairs may be performed first to stop water entry, followed by a full system inspection to identify the underlying issue of the roofing system.
Roof problems are generally discovered after leaking, wind damage, or other serious damage occurs. The condition of the roof covering will determine whether a repair or replacement roof is appropriate. When worn out, shingles sometimes curl, warp or lose granules and may have missing or damaged shingle tabs. Pay particular attention to any visible signs inside your home such as cracked paint, discoloured plasterboard, and peeling wallpaper. When looking at the exterior roof, look for cracks in tar and gravel roofs, exposed membranes, or any splitting and curling shingles.
While metal roofing effectively sheds snow, improper insulation or venting below the roof deck can still lead to ice damming. These conditions should be addressed during the planning phase.
Not always. If the underlying structure is stable and the surface is clean and dry, overlay may be possible. However, complete removal is advised for roofs with existing damage or poor drainage.
Yes, in certain conditions. A full inspection will determine if an overlay is viable based on weight and ventilation concerns.
Not necessarily. You may only need repair work. There may be many contributing factors to roof leaks. The best way to determine the problem is to call a professional roofing company for an evaluation.
Warranty options vary by material. Manufacturer warranties range from 10 to 50 years, while artistry warranties are provided upon project completion.
There are many types of roof systems and membranes available. This can depend on building use, access, weight loads, foot traffic, cost, etc. all play a factor in roof selection. Our sales representatives will take the time to provide roofing options, the distinctions in the various brands, how they’re tested, what the warranties are, and which suits your specific needs and budget.
For optimal performance and warranty purposes, we recommend the removal of the old roofing membrane when doing a roof replacement. The condition of an existing roof deck will determine if it needs replacement.
The condition and lifespan of your roof will depend on the type of roof you have, the effects of your local environment and the maintenance the roof has received. Visit the manufacturer’s website for more information.
Once we have commenced work on your roofing project, work will continue until the project is complete (weather permitting). Consult with our representative for a more detailed schedule outline.
Yes. Madge Custom Roofing Ltd. will provide references upon request.
These are one of the most durable roofing materials for residential clients and require a lot less maintenance in the long run. Metal roofs are economical, eco-friendly, and lightweight. They can be tricky to install, which is why we suggest you contact experienced roofers like Madge Custom Roofing North Division in Vernon