Your Metal Roofing Specialists | Madge Roofing Kelowna
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FAQ

A building owners decisions about their roofing needs can be complicated by many factors. Madge Custom Roofing Ltd.’s professionals are experts at diagnosing your roofing needs, exploring your options, and working with you to design roofing solutions that work for your project.

How long have you been in business?

Madge Custom Roofing Ltd. has been providing full roofing services to the residential and commercial markets since 1990. Our Saskatchewan Division established business in 2009.

Are you licensed and insured?

Yes. Madge Custom Roofing Ltd. is fully licensed and insured. Our company has complete liability and hot application insurance and all of our workers have full WCB coverage.

What is your workmanship warranty?

Madge Custom Roofing Ltd. provides a 10 Year Workmanship Warranty on roofing installations. This is our guarantee to our valued clients. For more information, visit our warranty information page.

Are estimates free?

Yes. Please call to schedule an appointment with one of our experienced estimators or fill out the form to request a free online estimate. After our inspection, we will provide you with a written proposal detailing our findings, options and cost.

What will the estimator look for when inspecting the roof of my home?

Our estimators inspect the roof covering, the drainage systems, the flashing (around skylights, chimneys, vent pipes), and the ventilation systems.

How will I know if a roof has problems?

Roof problems are generally discovered after leaking, wind damage, or other serious damage occurs. The condition of the roof covering will determine whether a repair or replacement roof is appropriate. When worn out, shingles sometimes curl, warp or lose granules and may have missing or damaged shingle tabs. Pay particular attention to any visible signs inside of your home such as cracked paint, discolored plasterboard, and peeling wallpaper. When looking at the exterior roof, look for cracks in tar and gravel roofs, exposed membranes, or any splitting and curling shingles.

My roof is leaking. Does this mean I need a new one?

Not necessarily. You may only need repair work. There are many factors that may be a contributing factor to roof leaks. The best way to determine the problem is to call in a professional roofing company for an evaluation.

What kind of roof do I need?

There are many types of roof systems and membranes available. This can depend on building use, access, weight loads, foot traffic, cost, etc. all play a factor in roof selection. Our sales representatives will take the time to provide roofing options, the distinctions in the various brands, how they’re tested, what the warranties are, and which suits your specific needs and budget.

Will the roof be completely torn off?

For optimal performance and warranty purposes, we recommend the removal of the old roofing membrane when doing a roof replacement. The condition of an existing roof deck will determine if it needs replacement.

How long can I expect my roof to last?

The condition and lifespan of your roof will depend on the type of roof you have, the effects of your local environment and the maintenance the roof has received. Visit the manufacturer’s website for more information.

How long will it take for the roof to be completed?

Once we have commenced work on your roofing project, work will continue until the project is complete (weather permitting). Consult with our representative for a more detailed schedule outline.

Will you provide references?

Yes. Madge Custom Roofing Ltd. will provide references upon request. Feel free to view our client testimonials page for additional information.